M100 Responsible Gaming — Play Safely and in Balance

What Is m100’s Commitment to Responsible Gaming?

M100 is fully committed to responsible gambling as a core value of our platform. We recognise that while the vast majority of our users enjoy the platform purely for entertainment, there are some individuals who may need extra support to maintain healthy playing habits.

Therefore, m100 provides various information and guides to assist users in Malaysia in making wise decisions about their gaming activities. We encourage all users to:

• Setting personal limits that reflect your financial situation before you start playing.
• Viewing online gaming purely as a form of entertainment, not as a source of income.
• Avoid playing when you are stressed, upset, or emotionally unsettled.
• Always keep records of your withdrawals and ensure gaming expenses do not affect your daily needs.

Signs of Risky Gambling Behavior

Recognising the early signs of a gambling problem is an important first step. Here are some indicators that your gaming habits may need attention:

• Feeling stressed or anxious when unable to play for a short time.
• Continuing to play even after exceeding the limits you set for yourself.
• Borrowing money or using funds set aside for other needs in order to gamble.
• Hiding gaming activities from family or friends.
• Using gaming as a way to escape daily problems or emotional stress.
• Feeling the need to increase bets to achieve the same satisfaction.
• Neglecting work, family, or social responsibilities because of gaming.

If you recognize two or more of the signs above in yourself or someone you know, we encourage you to take appropriate action and seek help.

How to Set Effective Time and Budget Limits for Gaming

One of the best responsible gambling practices is to set your limits before you start playing, not after. Here is a practical guide you can follow:

Budget limit: Decide on a monthly budget in MYR (RM) that you are comfortable spending on gaming. This should come from disposable income after covering all essentials — rent, food, bills, and savings. Once you hit this limit, stop completely until the following month.

Time limit: Set a daily or weekly time limit for how long you allow yourself to play. Use phone reminders or a timer to help you stick to it. Taking regular breaks between sessions helps you stay clear-headed and make better betting decisions.

Loss limit: Decide on your maximum acceptable loss for a session before you start. If you reach that limit, close the platform and do something else. Never chase your losses — it's one of the biggest traps in unhealthy gambling behaviour.

Self-Control Tools Available to m100 Users

M100 provides several self-control tools that users can use to better manage their gaming experience:

• Deposit limit: You can contact our support team to set daily, weekly, or monthly deposit limits on your account. These limits will prevent you from depositing beyond the specified amount.
• Temporary break (cooling-off): If you need a break from the platform, you can request a temporary cooling-off period during which your account will be inactive for a set amount of time. This gives you space to reassess your playing habits without any pressure.
• Self-Exclusion: For more serious cases, users may apply for a full self-exclusion, which will block access to your m100 account for an extended period. This process is voluntary and can be initiated by contacting our support team at [email protected].

All self-control requests are handled with full confidentiality and respect for our users.

Protection of Minors on This Platform

M100 has a zero-tolerance policy on platform access by anyone under 18. We enforce the following measures to ensure our platform remains protected from underage access:

• Age verification is mandatory during new account registration.
• The right to request identity verification documents at any time to confirm a user's age.
• Immediate closure of any account confirmed to belong to a minor, along with a full refund of their balance.

If you are a parent or guardian concerned that your child may be accessing online gaming platforms, we encourage you to install parental control software on their devices and have an open conversation about the risks of online gambling.